5

I signed onto Angie's list a few days ago and looked for a mechanic to take a look at my truck. TLC's name came up first so I read over their info and was pleased to see they specialized in Toyotas. I noticed an email link to their business so I emailed them my problem. I received a return email from Jim Clark within an hour! I never expected to hear from anyone that fast, much less by email back. He asked me to call him with any questions and call for an appointment if I needed one. I came by the next day with my truck and was met by a super friendly mechanic named Fred. Fred listened to my complaints about my truck and was extremely knowledgeable about the things I was noticing. He figured stuff out before I could even tell him. He spent alot of his time this morning going over some ideas of what he thought was wrong and offered to diagnose my truck for $90 (a really reasonable rate). I dropped my truck off with him and went to work. Fred called me later today and told me the problem and quoted me the repair. Since my appointment was to diagnose only, I was going to pick up my truck and schedule an appointment when they had a opening. I showed up at the end of the day and was pleasantly surprised that the muffler shop next door, American Muffler was going to be able to fit me and do the repair the same day. Even though TLC quoted me $90 for the diagnostic, they ended up telling me to just pay the muffler shop and they weren't going to charge me at all. Mr Clark said that once they got my truck up on the stands, that they knew immediately what the problem was and even though they had to refer me to American Muffler next door, they didn't feel right about charging me to take that look at my truck. I was blown away at their honesty and desire to get me to the right place. They could have charged me for the diagnostic but they didn't. I was really impressed with their customer service....and American Muffler ended up charging me $100 to weld on my cat converter and fix the mess left behind by Meineke and their crappy weld job. I was very happy with their work and their work ethic, they were true professionals and honest.

5

TLC continue to provide honest, dependable and excellent service that I am so proud and confident when I recommend them to my relatives and friends.

Thanks Beth, that means a lot to us!

- TLC Auto Repair Inc.
5

I am always weary of car mechanics, but I had to bring my car in with an unexpected repair and i was pleasantly surprised. They were cordial, knowledgeable and fairly priced. The repair ended up not being very expensive, but they never once try to upsell me with additional minor repairs that I know the car needs.

5

Best repair shop I've experienced for my Lexus. I've been there several times for maintenance, a new battery and an alignment. Pricing is fair, staff is very friendly and their work is top notch! I highly recommend TLC.

5

I got my Lexus worked on today by Toyota Lexus Care, I had the pleasure of working with Ray he was great! These guys earned their 5 star rating, excellent customer service, very knowledgeable and HONEST. Don't hesitate give them a call!! Thanks TLC you got a customer for life

5

Multiple vehicles, multiple visits, never disappointed! My prior rave reviews seem to be missing, so let me say again that after being up-sold and perhaps even scammed at a dealership, we don't take our vehicles anywhere else. Three trips to dealership, paid over $1000., and problem not solved. Took TLC less 5 minutes to know what the problem was, and fix in less than an hour for less than $100. Highly recommended! P.S. To one star Tony, Ray is correct. You need to be specific about what you want done, especially on the newer vehicles. If you don't know, they'll be able to tell you what you need. I suspect you'll be charged for things you don't need if you go elsewhere and ask for a tune-up.

5

I would trust them with my first born son!

Thanks Joshua, hope you don't mind if he gets a little greasy.

- TLC Auto Repair Inc.
5

Came here for a pre purchase inspection and some minor repairs on my new used car. Staff was patient in their explanations and didn't try to upsell repairs I didn't need. Pricing was fair and transparent.

5

Excellent mechanics! They are knowledgeable and honest with fabulous customer service. I highly reccomend Chris Schearing and his team!

Thanks so much for the kind words Ellery.

- TLC Auto Repair Inc.
5

Excellent mechanics and wonderful customer service!

TLC Auto Repair Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call TLC Auto Repair Inc. (858) 541-0852 if you have any issues in accessing any area of our website.